Muhammad Aizuddin Bin Hanafiah and Muhammad alif syafiq

Project manager as negotiator

Negotiation is a dialogue intended to resolve disputes, to produce an agreement upon courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests. It is the primary method of alternative dispute resolution.

Negotiation occurs in business, non-profit organizations, government branches, legal proceedings, among nations and in personal situations such as marriage, divorce, parenting, and everyday life. The study of the subject is called negotiation theory. Professional negotiators are often specialized, such as union negotiators, leverage buyout negotiators, peace negotiators, hostage negotiators, or may work under other titles, such as diplomats, legislators or brokers.

Negotiation is something that we do all the time and is not only used for business purposes. For example, we use it in our social lives perhaps for deciding a time to meet, or where to go on a rainy day.

Negotiation is usually considered as a compromise to settle an argument or issue to benefit ourselves as much as possible.

Communication is always the link that will be used to negotiate the issue/argument whether it is face-to-face, on the telephone or in writing. Remember, negotiation is not always between two people: it can involve several members from two parties.

There are many reasons why you may want to negotiate and there are several ways to approach it. The following is a few things that you may want to consider.

Why Negotiate?
If your reason for negotiation is seen as ‘beating’ the opposition, it is known as ‘Distributive negotiation’. This way, you must be prepared to use persuasive tactics and you may not end up with maximum benefit. This is because your agreement is not being directed to a certain compromise and both parties are looking for a different outcome.



Should you feel your negotiation is much more ‘friendly’ with both parties aiming to reach agreement, it is known as ‘Integrative negotiation’. This way usually brings an outcome where you will both benefit highly.

Negotiation, in a business context, can be used for selling, purchasing, staff (e.g. contracts), borrowing (e.g. loans) and transactions, along with anything else that you feel are applicable for your business.

REFERENCES:

http://www.bizhelp24.com/you-and-work/negotiation-skills.html

http://www.wikipedia.org/wiki/Negotiation

Task 2 - 29/01/2010

WHAT IS DEVELOPMENT?

Development in ADDIE Model is the actual creation (production) of the contain and learning material based on the design phased.

Development is the third phased of ADDIE Model. However as with all phases of ADDIE, the development phased can be done anywhere in the process. In this phases the developer is not asking question anymore. they are answering them.

In the design phases, we developer created on outline that identified the tasks, strategies and sequencing of the project or instruction. In the development phases this outline will turn into specific step by step details.

Steps in Training Development

Strategic processes that Intulogy's training specialist use to create training material for our clients.
1. Create a prototype
2. Develop the course materials
3. Conduct a tabletop review
4. Run a pilot sessions

Develop Course Material And Assemble The Course

1. Based on design plane
2. Build content, assignments, assessments
3. Build course structure
4. Upload content

In this phase we can sees the creation of storyboards, graphics and programming involved in the development
The consideration
-designing according to storyboard specifications
-programming, according to storyboard specifications.



REFERRENCES
1. http://interconnect.tamucc.edu/develop/develop.php
2. http://www.intulogy.com/addie/development.html
3. http://raleighway.com/addie/

By,
NUR FAIZAH BT NAWI
AZLIANA BT FADZIL
KHAIRUL HUWAINA BT MAT HASHIM
NOR AZREEN BT KHAIROL BONG
NIK ANIS SHAMINA BT NIK MIN

ADDIE MODEL ( EVALUATION )

Evaluasi adalah penting untuk memastikan bahawa kita memenuhi tujuan kita dan masa depan untuk meningkatkan persembahan daripada Arahan. ADDIE membina dalam evaluasi sebagai komponen yang sangat penting. Tanpa evaluasi yang tepat,hampir mustahil untuk menyediakan perbaikan penting bagi kejayaan anda.

Terdapat 5 fasa dalam Evaluasi iaitu:-

• analisis
• design
• pembangunan
• implimentasi
• evaluasi yang dinamik

Evaluasi terbahagi kepada 2 bahagian, Formatif dan Sumatif.

Formatif hadir dalam setiap proses ADDIE Model. IA bertujuan untuk membaiki program. Selain itu ia juga menilai projek-projek yang berlangsung selama pembinaan. Tekniknya oleh wawancara pengumpulan data dan eksperimen.

Sumatif diciptakan oleh Michael Scriven pada tahun 1967.  Evaluasi terdir daripada ujian yang direka untuk domain yang berkaitan kriteria tertentu.

References:

http://www.grayharriman.com/ADDIE_Evaluation.htm

# Tugasan 2 : 29.01.2010 (Fasa Reka Bentuk)

Fasa Reka Bentuk

Merupakan jalan cerita bagi pembinaan sesebuah tugasan. Penghasilan fasa reka bentuk bergantung kepada permintaan pelanggan. Kandungan atau jalan cerita bagi sesebuah papan cerita (Storyboard) biasanya digambarkan melalui reka bentuk grafik dan antaramuka pengguna mengikut klasifikasi yang ditentukan oleh pelanggan.

Langkah - langkah asas bagi fasa reka bentuk :

1. Merancang strategi - Merangka struktur dan prosedur yang diperlukan untuk melaksanakan sesuatu tugasan.

2. Memilih kursus format - Menentukan samaada perancangan strategi yang dipilih memenuhi matlamat pelanggan.

3. Mendokumentasikan fasa reka bentuk - Perkara - perkara yang telah dipersetujui, diubah ke dalam bentuk dokumen yang lengkap.

Rujukan:
http://www.intulogy.com/addie/course-format.html
http://www.scribd.com/doc/11605511/The-ADDIE-Instructional-Design-Model


Disediakan Oleh:

• NOOR HIDAYAH BT MOHD ZAHARI   (AI090021)
• NURUL KAUSAR BT AMAN (AI090133)
• FAIRUZ BINTI MD.FADZIL (CI090013)
• NOR AIN BT MOKHTAR (CI090018)

Task 2(29/01/2010)

TASK 2 ADDIE (IMPLEMENTATION) - 29.1.2010

The Implementation phase

Implementation is the fourth phase from the ADDIE model.

This is the phase where the developed course is actually administered to the target audience. The delivery environment should be prepared for implementation of the course. The following considerations are also taken into account during this phase.



Planning for implementation is important. After all the analysis, design and development the team has done so far it would be terrible if the instruction or project fails due to poor implementation.


During the implementation phase, a procedure for training the facilitators and the learners is developed. The facilitators' training should cover the course curriculum, learning outcomes, method of delivery, and testing procedures. Preparation of the learners includes training them on new tools (software or hardware) and student registration.

This is also the phase where the project manager ensures that the books, hands-on equipment, tools, CD-ROMs and software are in place, and that the learning application or website is functional.



Here are just a few of the implementation issues that the delivery team will need to decide.

-Establish the timetable for the course rollout

-Schedule the courses, enroll learners, and reserve on-site and off-site classrooms

-Notify learners and their supervisors about the course

-Select trainers and prepare them with a custom train-the-trainer

-Arrange for the printer to deliver course workbooks to the class site

-Ensure all sites will have internet-ready computers and arrange for laptops to be shipped when necessary

-Manage travel and expenses for the trainers and/or learners




REFERENCES:
http://www.outsource2india.com/LearningSolutions/articles/ADDIE.asp

http://interconnect.tamucc.edu/implement/implement.php


AHLI KUMPULAN
Izzat Amir bin Ahmad Nizam             
Muhammad Aizuddin Bin Hanafiah
Muhammad Basha Bin Mohd Yusof
Sarah Nadiah Binti Badri
Tengku Syazwani binti Raja Ab.llah

ADDIE MODEL

A : FASA ANALISIS


#Task 2(29 January 2010)

Didalam fasa Analisis beberapa soalan biasanya dikemukakan atau diutarakan bagi memastikan adakah sesuatu komponen itu perlu atau berkaitan atau berhubungan atau tidak dengan projek yang bakal dibangunkan sebelum ia pergi ke langkah yang seterusnya.

Dibawah merupakan contoh-contoh soalan yang ditanya dalam fasa Analisi:-

Kita ambil contoh, jika kita sebuah pembangun sistem perisian pembelajaran bagi kanak-kanak, berikut merupakan soalan yang penting sebelum sesuatu projek pembangunan perisian dijalankan.

*Siapakah yang menggunakan perisian ini (sasaran) ?
- Dalam fasa analisis ini kita akan melihat siapakah yang akan menggunakan perisian ini supaya ia selaras dengan keperluan peringkat sasaran.

*Apa yang mereka perlu untuk belajar?
- Jika mereka memerluka satu perisian yang berkaitan contohnya dengan matematik, maka kita perlu membangunkan perisian pembelajaran matematik yang mudah untuk mereka memahami.
-Matlamat yang ingin dicapai.

*Bagaimana pilihan  penghantaran yang diperlukan?
- contoh adakah dengan menggunakan CD. laman WEB, dan sebagainya.

*Apakah kekangan yang wujud?
- contohnya umur pengguna, rekabentuk bagaimana yang bersesuaian dengan peringkat umur pengguna

*Jangkamasa yang diperlukan untuk projek ini siap?
- Termasuk pengurusan, merekabentuk, membuat carta alir, membuat papan cerita dan lain-lain yang berkaitan.





REFF:

http://ihashimi.aurasolution.com/addie_model.htm

http://en.wikipedia.org/wiki/ADDIE_Model

http://www.businessperform.com/workplace-training/addie_model.html

http://ed.isu.edu/addie/Research/Research.html  

Posted By :-
(Group 1)
NURUL INTAN ZUHAIDA BINTI MD ZULKIFLI
ATHIRAH BINTI AMINUDIN
JUALAIANA BINTI ABDULLAH
NUR AMIRAH HAZIQAH BINTI TAMAM

ATHIRAH BINTI AMINUDIN AI090014

Project manager as a planner

Team members :

Nurul Intan Zuhaida bt Md Zulkifli

 

Athirah bt Aminudin

 

Nur Amirah Haziqah bt Tamam

 

  STEP TO TAKEN

•As a Project Manager, one of the job is to plan your project 

in detail.

•

•This are there step that to be taken as a project manager 

planner :

•Manage every step of the way

  Know at any moment how is your project doing. You can act

according to what is happening in your project.

•Snapshot your project progress

  Set up milestones and plan your projects in a hierarchical

and intuitive way. Take every advantages from a project work 

mode.

Manage your team

  Forecast and assign tasks. Know what to do next.

Create users and grant access to one or multiple 

projects. Organize teams with roles. Work well and

efficiently with your team. 

  Stop wasting time, get organized

  Meeting deadlines is about knowing when you 

are  available and how much work you can 

provide. 

Keep a team or personal planning.

   Keep an eye on the clock

  Track time and know where you are according to 

your planning or expectations. Check if ongoing

tasks are on track and if you are on track. 

What project will we plan??

SHAMPOO ADVERTISMENT

Promoting good practice, inspiring innovation 

•Introduction

•Media Objectives

•Target Audience

•Demographics and Psychographics

•Generational Cohorts

•Product and Brand Usage

•Primary and Secondary Target Audience

•The Size of Target Audiences

•Communication Goals

Frequency Distribution of the Plan  

Frequency	Reach
0	30
1	19
2	28
3	23

THE END 

•DESIGN BY : ATHIRAH BT AMINUDIN

•PRESENT BY : NURUL INTAN ZUHAIDA BT

MD ZULKIFLI

•HELP BY : NUR AMIRAH HAZIQAH BT TAMAM

 

 

AZLIANA FADZIL(AI090333), KHAIRUL HUWAINA MAT HASHIM(CI090009), NUR FAIZAH NAWI(AI090056)

WORKFOLW SCHEDULER

A workfolw consists of a sequence of connecte steps :

• depition of a sequence of operations
• declared as work of a person
• a group of persons
• an organization of staff or one or more simple or complex mechanisms

Workfolw :

• may be seen as any abstraction of real work
• segregated in work share
• work split or other types of ordering
• enabled by a systematic organization of resources
• defined roles and mass, energy and information flows, into a work process that can be documented and learned
• designed to achieve processing intents of some sort, such as physical transformation, service provision or information processing.

For control purposes, workflow may be a view on real work under a chosen aspect, thus serving as a virtual representation af actual work. The flow being described often refers to a document that is being transferred from one stepp to another.

• e.g : for describing a reliably repeatable sequence of operations

  Example of good workflow scheduling -Keep cash register jingling Whether you have a huge shop or a small one, proper workflow strategies and scheduling can make a large impact on your shop's bottom line and your customers satisfaction level. With that said, the following will be of greatest benefit to small shops blossoming into medium-sized operations that are just beginning to require workflow controls. Workflow management is the controls you place on the process of repairing vehicles in your shop. Scheduling is the process of making drop-off and pickup appointments for those vehicles with your customers. These two activities probably make up the bulk of the shop manager or production supervisor workload at your facility and are closely interwined. References: 1) http://www.asahop.org/autoinc/nov2000/collision.htm 2) http://en.wikipedia.org/wiki/Workflow

From : NORFAIZUL BIN SALAM (AI090142) AND MOHD REDZUAN BIN MAMAT (AI090029)

Multitasked

Definition:
Multi – many
Task - a synonym for activity although the latter carries a connotation of being possibly longer duration.

General definition for human multitasked is is the performance by an individual of appearing to handle more than one task at the same time.

Mutitasker for the project manager is define as a project manager should know to do other job or task and do it at the same times. It also mean that the project manager will do many task in once time. Such example manager should know to do work for
Multimedia artist, sale person and designer if banda occurrence of undesirable like accident.

Example for daily use of human multitasked such as our parent  like our mother that need to do one job at the same time, like cook, cleaning, and wash clothe. 

From : IZZAT AMIR BIN AHMAD NIZAM AI090022

PROJECT MANAGER


The project manager is an important IT team member. This individual often makes the difference between project success and failure.Project manager is the single most important factor in project goal achievement. Regardless of the size and scope of the project, a strong project manager is essential.Of all the traits that needed in PM the most important trait is good leadership.

These are the qualities of a good leadership

1.Availability
   -have good relationship with his/her subordinates
   -able to recognize their needs and able to respond quickly

2.Approachability
   -should has an open door policy
   -need to be fair to their subordinates

3.Confidentiality
   -display appropriate confidentiality and respect towards others and about others.

4.Motivated, Motivation and Motivating
   -provides incentives and motivators to improve the performance of their employees.
   -set and use goals to motivate themselves and others.
   -be an absolute top and cutting edge on their field.
  

A good leader understands the dynamics of group relationships. Successful leaders have the ability to lead groups without aggravating conflict and minimizing disharmony. They are inclusive and skilled in creating a sense of team unity. They are adept at balancing the strengths and weaknesses of the group for best results.




reference :
http://ezinearticles.com/?expert=Barbara_White

JULAIANA BINTI ABDULLAH (AI090147) NURUL KAUSAR BINTI AMAN (AI090133) NOR AIN BINTI MOKHTAR (CI090018)

PROJECT MANAGER  as " COACH "

Some key functions of a Project Coach:

• Provide guidance on how to adapt best practice appropriate to the scale, nature and risk profile of the project 
• Help identify the management and control requirements of a project
• Facilitate the development of a project manager's 'soft' skills
• Help manage project barriers and constraints
• Demonstrate ‘fast track’ project management techniques
• Fulfill Project Assurance responsibilities as assigned by the Project Board

The coach must be someone:

• Depth knowledge of project management.
• Master of materials condensed
• Good rapport

FARRIL,AZHAR & AMIRUL

        ORGANIZER

 •   NOUN

–   a person who brings order and organization to an enterprise

–   someone who enlists workers to join a union

–   a lightweight consumer electronic device that looks like a hand-held computer but instead performs specific tasks; can serve as a diary or a personal database or a telephone or an alarm clock etc.

•   WHO IS ORGANIZER

–   Organizer is a person who give the service that helps individuals and businesses design systems and processes using organizing principles and through transferring skills. Professional organizers help individuals and businesses take control of their surroundings, their time, their paper and their systems for life.

•   TYPES OF ORGANIZING

–   There are several categories and specializations of professional organizing that the National Association of Professional Organizers (NAPO) has identified:

Ø  Ergonomics

Ø  Feng Shui

Ø  Office-Commercial

Ø  Office-Home

Ø  Storage/Warehouse

Ø  Closet

Ø  Design and Installation

Ø  Closet Organizing

Ø  Garages/Attics/Basements

Ø  Kitchens

Ø  Office (Non-Business)

Ø  Other Rooms

Ø  Information

Ø  Electronic Only

Ø  Financial/Bookkeeping

Ø  Inventory/Assets Control

Ø  Paper & Electronic

Ø  Paper Only

Ø  Electronic Only

Ø  Photographs/Memorabilia/Collections

Ø  Time Management

Ø  Events

Ø  Meetings

Ø  Moving/Relocation

Ø  Etc.

•   ORGANIZING PROCESS

–   Organizing is a multi-step process by which a person decides on a way to store items so they can be easily placed, found, retrieved, and maintained.

Ø  requires sorting through items to determine which are most needed

Ø  deciding how the freed space can best be used

Ø  putting in place any additional needed storage systems for items

Ø  placing items in the space, giving priority to items that are most often used by making them the most accessible

Ø  disposing of items that were previously selected for the trash or for giving away

–   According to the National Association of Professional Organizers, a professional organizer enhances the lives of clients by designing systems and processes using organizing principles and through transferring organizing skills. A professional organizer also educates the public on organizing solutions and the resulting benefits. Professional organizers help individuals and businesses take control of their surroundings, their time, their paper, and their systems for life.

NOOR HIDAYAH BINTI MOHD ZAHARI (AI090021) FAIRUZ BINTI MD. FADZIL (CI090013)

PROJECT MANAGER AS TEAM BUILDER


Team building refers to a wide range of activities, usually in a business context, for improving team performance. Team building usually focused on process that builds and develops shared goals, interdependence, trust and commitment, and accountability among team members and that seeks to improve team member problem-solving skill. To build a team, it requires a lot of objectivity and not just based on sympathy. This is because, to make a successful team, team members must be select carefully according to their specialist. Choosing team members that know how to make the project work can ensure the project moves smoothly.

Team building:

• Choosing team members
• Growing the team
• Educating the team
• Success of the project


The quality of that project manager and team members must have:

• Patience
• Involvement
• Openness to suggestion and indications
• Pleasure and easiness for team working
• Strict



Team building not only regard to the manager but the whole team. Without team members the project will not work. Co-operation is important between team members.


Five things that needed to make a successful team:

• Expectation (what leader expect from team)
• Opportunity (give opportunity to perform)
• Feed back (let me know how I am doing)
• Guidance (give guidance where and when needed)
• Reward (reward according to their contribution)



Reference

• http://www.google.com.my/search?hl=en&defl=en&q=define:Team+building&ei=zKZhS-bhJZCTkAX8q7n1Cw&sa=X&oi=glossary_definition&ct=title&ved=0CAkQkAE

• http://www.maxwideman.com/papers/leader/team.htm

• http://www.visitask.com/team-building.asp

From MUHAMMAD ZULHELMI BIN MASEOT (AI090148) AND MOHD BASHA BIN MOHD YUSUF (AI090128)

Sales Person:

The primary function of professional sales is to generate and close leads, educate prospects, fill needs and satisfy wants of consumers appropriately, and therefore turn prospective customers into actual ones. The successful questioning to understand a customer's goal and requirements relevant to the product, the further creation of a valuable solution by communicating the necessary information that encourages a buyer to achieve their goal at an economic cost is the responsibility of the salesperson or the sales engine (e.g. internet, vending machine, etc). A good salesman should never mis-sell or over-evaluate the customer's requirements.

Sales Manager:

It is the goal of a qualified and talented sales manager to implement various sales strategies and management techniques in order to facilitate improved profits and increased sales volume. They are also responsible for coordinating the sales and marketing department as well as oversight concerning the fair and honest execution of the sales process by his agents.

References:

• http://en.wikipedia.org/wiki/Salesperson
• http://www.virginmedia.com/images/salesmanager431x300.jpg

Sales Manager Requirement:

Here are 10 attributes of a great sales manager:

1) Passion. This is also one of the top qualities of a master closer and the only one that can’t be taught. Without a passion for the home building industry, it’s impossible to lead and inspire a team, Tarullo says.

2) Integrity. Combined with passion, these are the two most important qualities for a sales manager. “They need that core,” Tarullo says. “If they don’t have those, they shouldn’t be in sales management.”

3) Positive attitude. It’s up to a builder’s leadership to put smiles on the faces of the sales team and set the tone for the company.

4) Coaching. Seventy percent of a sales manager’s time should be spent coaching, either in groups or one on one, Tarullo says. Any sales manager who says the workload doesn’t allow that kind of time with the staff needs to examine how the day is being spent and ditch or delegate any activity that doesn’t affect lead generation or conversion.

5) Leadership by example. “The sales manager should be out on the sales floor with his people,” says Jim Capaldi, director of sales for the Ventura division of Standard Pacific Homes and author of The Ultimate New Home Sales Success Manual. “That’s where you’re most productive. Lead by example, make them accountable, push them, and get them out of their comfort zone.”

6) Loyalty. Sales managers need to go to bat for their sales team members, says Debbie Dompke, sales manager for ­Chicago-based Lexington Homes. “Let them know you’re on their side,” she says. “When they know you’re sincere, it’s amazing the work ethic you’ll get in return.”

7) Availability. Dallas-based sales trainer Bob Hafer says paperwork has to be done, but it can’t be used as an excuse “to not do the tough stuff.” It’s easier than dealing with people, to be sure, he says, adding, “Administrative tasks never talk back to you.” When he was a sales manager, he got to work at 7 a.m. and spent two hours on paperwork before the phone started ringing. Then, when the sales centers opened, he was available to work with his sales teams in the field.

8) Motivation. This includes encouragement and recognition. Dompke says she does this in “so many ways—contests, games, dancing, singing, dressing up. You laugh together and play together.”

9) Continuous learning. Doctors, accountants, attorneys, and other professionals keep learning their whole lives in order to keep their skills up to date. Sales managers need to do likewise. “When you don’t grow,” Capaldi says, “you leave the door open for someone else.”

10) Listening and communication. This is an underpinning for most of the other qualities. You can’t be a good coach or motivator if you’re not a good communicator; and you can’t continuously learn, lead by example, or demonstrate loyalty without being a good listener.

References:

• http://www.builderonline.com/sales/coaching-skills.aspx